Automated Workflow System
Digital Transformation

Automated Workflow System

A system to automate key business workflows, improving efficiency by integrating with existing SaaS tools.

About the Project

A fast-growing logistics company was struggling with manual, error-prone processes for order management and dispatch. We developed a custom workflow automation system to streamline their operations.

The solution used RPA and API integrations to connect their CRM, accounting software, and a third-party logistics platform. This created an automated workflow from order entry to final delivery confirmation, complete with real-time status updates for customers.

Project Details

Client

Swift Logistics

Date

May 2024

Outcome

Reduced order processing time by 60% and eliminated 95% of manual data entry errors. Freed up staff to focus on customer service and business development.

Project Gallery

Automation workflow diagram

Automation workflow diagram

Logistics and shipping operations

Logistics and shipping operations

Real-time tracking on a map

Real-time tracking on a map